Arguably with the best location in Gangtok and more than 42 years in the hospitality business, the Tashi Delek Hotel can creditably boast of some of the best amenities and facilities that have been fine-tuned over the years to maximize customer satisfaction. The first impression of the premises is the mirrored entrance that leads to the grand lobby and then to the roof-top garden restaurant with its iconic Yak Bar. The well-stocked Yak Bar is a drinker’s delight, especially in the evenings as the sunsets over the Ranka hills and the lights of Gangtok emerge like jewels on the mountain. Nor do you need to be an alcohol drinker to enjoy the sights, as the Yak Bar can concoct unique mocktails for you. Sip your tall glass as you put your feet up and enjoy the splendid panoramic view of the mountains and the city lights. If you are a foodie and love trying out new dishes then the culinary gurus of food at Tashi Delek are well trained to cater to your taste buds. With the finest from Pan-Asian to Continental cuisines, our kitchens can conjure up exquisite Sikkimese dishes with local herbs and condiments for an exotic culinary experience. Steaming, juicy momos (dumplings) or the aromatic steamed fish, both served with spicy dips are life-changing experiences of taste. A recent entry is our Bamboo Biryani, a fusion of the best where the legendary biryani is given a robust flavour by the real bamboo container, in which it is served. For the all time favourites, the tandoor and the sizzler sections can instantly liven up a meal. The only hiccup would be to decide which items from our menu. The attentive in-house staff will be happy to help you plan your meal as you enjoy your drink and delicious starters. Perhaps our delectable Roomali Rotis with Mutton Rogan josh, or a Pork Vindaloo? The Hotel Tashi Delek. Heights of Luxury...in all aspects.

Hotel Tashi Delek – House Rules

The following are the terms and conditions under which rooms are permitted to be used by guests.

Tariff

The tariff card is available at the reception. The tariff is for the room only and is Exclusive of any Government Taxes, which may be applicable from time to time.

Reservations

Full payment in advance or at the time of check-in for room bookings. In case of ‘No Show’ after 6 pm on day of arrival, bookings will be cancelled without refund unless prior intimation seven days before the date of check-in.

Settlement of Bills

Bill must be settled on presentation. Personal cheques are not accepted. We suggest that online and digital payment modules are used.

NO ROOM SERVICE

Company’s Lien on Visitor’s Luggage and Belongings

In the case of default in payment of dues by a guest, the Management shall be entitled to a lien on the luggage and belongings, and to detain the same and to sell or auction such property at any time after the day of departure without reference to the party. The net sale proceeds will be appropriated and adjusted towards amount due from the guest

Check in – Check out

Check –out time is 12 Noon. Please inform the reception if you wish to retain your room beyond this time. Up to 6p.m., if the room is available, you will be charged at half the normal tariff After 6 p.m., the full normal tariff will be charged.

                                                                   Luggage Storage

Luggage may be stored in the Left Luggage Room at the guest’s sole risk as to loss or damage from any cause. Luggage may not be stored for a period of over 30 days and thereafter will be disposed of by the management at its discretion.

Visitor’s Belongings

For the convenience of visitors, safe deposit lockers are available at the Front Office to ensure the safety of any valuables. Visitors are particularly requested to lock the door of their room when going out or when going to bed, and not to leave the key in the keyhole. The Company will not, in any way whatsoever be responsible for the loss to resident’s goods or any other property not entrusted to the Management; or for damage there of whether due to neglect of hotel employees or agents or any other cause whatsoever including theft or pilferage. Please look after your valuables.

Hazardous Goods

Storing of cinema films, raw or exposed, or any other articles of a combustible or hazardous nature in residential rooms or storerooms is strictly prohibited.

Damage to Property

Guests will be held responsible for any loss or damage to hotel property caused by them, their friends or by any person for whom they are responsible.

Laundry

The Hotel has given a contract for laundry to a reliable firm. Guests may have their clothes washed, pressed and dry cleaned by the contractor who will collect dues through the Hotel bills, but the Management will not be responsible for any loss or damage to clothes.

Dogs and Pets

No pets allowed except with specific permission of the Management.

Radios, Gramophones etc.

The Management reserves the right to enforce the cessation or diminution of any undue noise including the use of radios, gramophones or other instruments. Normally, the use of radios, gramophones or other instruments must cease in the guest’s rooms by 10 p. m.

Management’s Right

The Management reserves for itself the absolute right of admission to any person into the hotel premises and to request any guest to vacate his or her room at any moment without previous notice, and without assigning any reason whatsoever, and guest shall be bound to vacate when requested to do so. In case of default, the Management will be entitled to remove the luggage and belongings of the visitor from the room occupied by the guest, and lock the room.

Relation Between Company and Visitors

Nothing herein above shall constitute or be deemed to constitute any tenancy, sub – tenancy or any right of tenancy or any right or interest in the hotel premises or any part of portion thereof in favour of any guest or resident or visitor and the Company shall always be deemed to be in full and absolute possession and control of the hotel premises.

Government Rules and Regulations

Guests are requested to observe the Government Rules in force from time to time in respect of registration, alcoholic drinks, firearms, etc.

Amendment of Rules

The Management reserves the right to add to, alter or amend any of the above terms, conditions and rules.

Coronavirus COVID-19 Rules

1) Rules for Tourists visiting Sikkim. 

• A tourist must possess a valid A COVID- Negative certificate, issued within 72 hours prior to date of arrival by Indian Council of Medical Research (ICMR) authorized labs/hospitals situated within the country 
• A Tourist must compulsorily register in the Sikkim Tourism Web Portal before travelling to Sikkim and a copy of “Travel Card” issued on the basis of tourist registration should be carried at all times of travel in Sikkim. 
• All tourist travel in Sikkim must be pre booked with the accommodation units & Travel Agents/ Tour Operators empanelled with the department of Tourism & Civil aviation, Govt of Sikkim
• Tourists should ensure that their travel card is updated in the web portal as and when required.
•  All tourists travelling to Sikkim must carry a valid proof of identification. 
• Persons above 65 years of age, persons with co morbidities, pregnant women and children below the age of 10 years are advised to either avoid completely or limit their travel. While travelling, they are advised to take extra precautions.
•  All Tourists travelling to Sikkim should carry their own set of protective gears, such as facemask / face shields, gloves and hand sanitizers and thermometers.
• All tourists shall be briefed on the do’s and don’ts at their pre-booked accommodation units or tour operators / tourist transport, the Tourists may need to follow basic screening procedures (like temperature check) and hygiene protocols (use of mask and hand sanitizers) before using the said services. which should be mandatorily followed during their entire stay in Sikkim. 
• Tourists should be advised not to visit areas falling within containment zone. 
• As far as possible, a zero-contact policy should be followed at all tourism facilities and Tourists shall minimize contact with service providers and other tourists.
•  Tourists should avoid handling cash as much as possible. All payments should be done through digital modes. 
• While travelling all tourist should wear a facemask and carry their own sanitizer and wet wipes for personal use.
• Tourists should strictly observe social distancing norms with a physical distance of 2 meters   (6 feet) per person. Family groups can stay together as long as they ensure that are at least       2 meters (6 feet) away from any other individuals or family groups. 
• Tourists should ensure that they wear a protective facemask while within the premises of any tourism destination. 
• Tourists should follow respiratory etiquettes and avoid spitting in public places. 
• Tourists having an abnormal temperature and / or flu like symptoms shall not be allowed to enter the facility / activity premises. The service provider shall note down their contact details of such tourists and shall notify relevant health or administration authorities for acting on necessary Government protocols.
• Any tourist displaying potential COVID-19 symptoms and the people accompanying the said tourist shall be moved to an isolation room for further action. 

PROTOCOLS FOR HANDLING COVID SUSPECTED / POSITIVE GUESTS: 

i. Place the ill person in the isolation room, away from others. Provide a mask/face cover till such time he/she is examined by a doctor. 

ii. Immediately inform the nearest medical facility (hospital/clinic) or call the state or district helpline. 

iii. Suspect case, if assessed by health authorities as moderate to severe, will be treated as per health protocol in appropriate health facility. 

iv. The State Health Department and the District Administration shall be requisitioned and to undertake the listing of contacts, and the concerned Accommodation unit should provide the necessary support. 

v. The necessary actions for contact tracing and disinfection of the accommodation unit will be expedited in such cases. 

vi. The State Health Department will have the final authority on necessary action to be taken for effective management in such cases.